Website Privacy Statement

Effective Date: 01/08/25

FT Logistics Australia is committed to protecting your privacy. This Privacy Statement outlines how we collect, use, disclose, and store your personal information when you visit our website or interact with our services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Information We Collect

We may collect personal information from you when you visit our website, submit an enquiry, request a quote, or sign up to receive our marketing communications. This information may include:

  • Your name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Other details you choose to provide through forms or direct communication

2. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To respond to your enquiries or service requests

  • To send you marketing emails, newsletters, updates, or promotional offers related to our services

  • To improve our website, services, and customer experience

  • To comply with legal and regulatory obligations

You may opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

3. Disclosure of Your Information

We do not sell your personal information. We may disclose your information to trusted third parties in the following circumstances:

  • Service providers who assist us in website operation, IT support, email marketing, or data storage

  • Legal or regulatory authorities if required by law

  • With your consent, or as otherwise permitted by applicable privacy laws

All third-party service providers are required to handle your information in accordance with this Privacy Statement and applicable privacy laws.

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information may be stored securely on servers located in Australia or overseas, managed by trusted providers.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can disable cookies through your browser settings, although this may affect the functionality of some parts of the website.

7. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The most recent version will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about how we handle your personal information, or if you wish to access or update your details, please contact:

FT Logistics Australia

Email: admin@ftlogisticsaustralia.com
Phone: 0401 215 571